What Clearline stores
Clearline stores consent records, short continuity summaries you choose to save, subscription metadata, and safety event categories. The default product posture is to avoid storing raw voice transcripts.
Draft privacy · Version draft
Privacy posture for Clearline.
What Clearline tries not to store
Clearline should not store raw voice transcripts by default, full caller numbers in local launch evidence, full card details, or sensitive facts that are not needed for consent, billing, continuity, safety auditing, or support.
Voice processing
Voice sessions are processed through ElevenLabs so the AI companion can hear and respond in real time. Clearline uses short-lived session tokens for web voice access.
Phone access
Phone access may pass call metadata through telephony and voice providers. Clearline uses that access to run the voice companion, confirm adult acknowledgement, and route safety language to the appropriate pause script.
Payments
Stripe handles payment details. Clearline stores plan metadata and subscription references, not full card numbers.
Safety events
When safety language appears, Clearline may log the event category, action, and redacted markers so the system can be audited without storing the full conversation or exact restricted terms by default.
HIPAA-adjacent posture
Clearline is designed as a wellness companion, not a covered-entity workflow. Do not save clinician, insurance, medication, or health-identifier details in continuity notes.
GDPR and CCPA process
The final privacy policy must include a counsel-approved process for access, deletion, correction, portability, and opt-out requests before paid traffic begins.
Visitor data controls
This browser can export current visitor data or request deletion of visitor-linked Clearline records after consent has been logged. Billing records may be retained or unlinked where required for accounting and legal obligations.
Vendors and processors
Clearline may use hosting, database, voice, telephony, analytics, billing, and email providers to operate the service. The final policy should identify required processors and link to any required subprocessors, transfer terms, or regional disclosures.
Retention
Consent, billing, safety, and operational records may be retained for different periods based on accounting, security, abuse prevention, legal, and product-continuity needs. Final retention periods must be approved before paid traffic begins.
Security
Clearline should use reasonable administrative and technical safeguards, including short-lived voice tokens, access controls, and redaction-oriented safety logs. No internet service can be guaranteed to be perfectly secure.
Regional rights
The final policy should describe access, deletion, correction, portability, opt-out, appeal, authorized-agent, and regulator-contact rights where required by local law.
Adult-only use
Clearline is for adults 18 and older. If Clearline learns that a user is under 18, access should stop. The COPPA posture is to keep the product adult-only.
International use
If Clearline is accessed outside the United States, information may be processed in the United States or other places where service providers operate. Final international transfer wording must be reviewed before paid traffic begins.
Status
This draft is a launch placeholder for product testing and must be reviewed by privacy and specialized product counsel before scaled paid traffic.